More about what we offer
Discretionary support
Our discretionary approach to providing assistance gives us the flexibility to always ask, ‘How can we help ?
Discretion allows us to treat each case on its individual merit, providing flexibility for a wider range of situations, especially those with unforeseen or unusual circumstances.
Unlike some other organisations, discretion allows us to assess claims and complaints when new issues and risks arise in healthcare and consider how we can support you. Our response for members in the COVID-19 crisis is a clear demonstration of that flexibility.
Our experienced medicolegal consultants and specialist solicitors can use their judgement and expertise to help you, without being restricted by small print, caps or exclusion clauses.
Expert advice from an experienced team
Our medicolegal advice service is there to help with queries and medicolegal emergencies 24 hours a day, 365 days a year. With knowledge that understands you and your specialty, whatever your question, problem or dilemma, our team of experts are only ever a phone call away.
The number of times you call to request advice won’t cost you a ringgit more, and we can support with any personal conduct inquiries you encounter.
Members are at the heart of everything we do. We don’t have shareholders to pay, so every decision we make is to benefit our membership.
Our focus is on putting you first and providing protection that goes further. This is not limited to patient claims, and our team are here to offer advice for any eventuality your career may face.