Hong Kong
Membership information 800 908 433
Dentolegal advice 800 908 433
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Membership information 800 908 433
Dentolegal advice 800 908 433

Access to confidential counselling, wellbeing app, podcasts, webinars and more

Mental wellbeing is something we all manage on a day-to-day basis. The pressures and demands you face as a doctor, nurse or healthcare professional can make this challenging – more so now than ever before.

It’s not always easy to notice when your mental wellbeing may be suffering or to know what to do to improve it. So, we’re making it easier for you to assess your own wellbeing and get support if you need it.

Whether you want to lower your stress levels, sleep better or reduce burnout, we can help you take positive steps to better mental wellbeing.

We’ve partnered with Lyra International to give you access to immediate practical support. You can download the Hub app for a personalised wellness service and talk one-on-one to a licensed counsellor as part of your membership.

Quick links

Confidential counselling from Lyra

Lyra Colour logo

Medical Protection members can access a counselling service as part of their membership for work-related issues such as stress, burnout, anxiety and conflict.

This counselling service is provided by our trusted partner Lyra, who offer a personalised and professional service tailored specifically to members’ requirements and delivered by experienced qualified counsellors.

This service is provided locally in Hong Kong and sessions are available in both Cantonese and English.

You can access telephone support 24 hours a day, 7 days a week, and face-to-face counselling sessions can also be arranged. 

The service is entirely confidential and independent of Medical Protection – any contact you have with Lyra will remain private – and accessing the service is easy.

To book your initial consultation session you can call Lyra toll free on +27 21 3939 – or email [email protected]- and quote your Medical Protection membership number. 

Lyra Wellbeing Hub

Access to the ‘Lyra Wellbeing Hub’ is just one of the benefits of Medical Protection membership.

The Hub app provides a personalised online wellness service, offering members 24/7 access to confidential advice, guidance, and self-learning tools created by experts.

Keep on top of your wellbeing with a selection of recipes, articles, and advice, and take positive steps to improvement with five-day challenges, wellness assessments, personal health reports, interactive quizzes, and more.

Search for ‘Lyra Wellbeing Hub’ in the Apple App Store or Google Play and use code MP001 to get started.

Wellbeing Phone App
Apple App store
Google Play

50% off Portal Premium: the award-winning wellbeing app that takes you away from it all

Our surroundings have a huge impact on our mental wellbeing, but we often have little control over the environments we spend most of our time in. Portal changes that.

Portal harnesses the power of immersive technology, including 3D spatial audio and smart lighting integration, to provide instant escapes to some of the most calming, remote and peaceful locations on the planet. From tropical beaches in Thailand to thunderstorms in the Amazon rainforest, these environments are all designed to help you sleep, focus, relax and unwind.

Portal Premium is available on iPhone, iPad, Mac and Apple Vision Pro.

Other support available


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Webinar series:
On-demand  | Humble sleep

Dr Ashish Bhatia discusses the science behind sleep and provides guidance aimed at empowering your decisions regarding your personal wellbeing, giving you a range of unique tools and exercises to improve your sleeping patterns.

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Recorded webinar:
Family physicians and specialists working together - is this the new normal?

Watch online