This workshop gives you a thorough grounding in the issues surrounding managing risk through communication. It introduces proven preventative skills and techniques you can implement immediately to reduce your exposure to litigation and complaints, improving patient safety.
An excellent course. I thought this was extremely powerful.
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The fundamentals of risk management
- Find out why patients take action against doctors
- Discover how to set realistic patient expectations
- Master the five principles of good communication with C.L.E.A.R
- Understand how to collaborate as a healthcare team
- Learn how to best handle patient concerns about colleagues.
Suitable for:
Foundation doctors
Doctors in specialty or GP training
Non-consultant hospital doctors
Consultants
GPs
Format:
Three-hour workshop
Short lectures
Reflective exercise
Small group-facilitated discussions
Group activities
Rehearsal of skills
Cost:
Medical Protection members - Free
Non-members - £150 (incl VAT)
CPD:
Three hours
Contact:
Email: [email protected]
Call: +44 113 241 0696