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Medical Protection has a comprehensive network of medicolegal experts


  
We have more than 300,000 members in the UK and beyond

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More from Medical Protection

Workshops

Mastering difficult interactions with patients

Jan 28, 2016, 15:19 PM
Venue:
Various across the UK
Theme:
Communication

This workshop helps you identify and utilise a range of different skills in difficult clinical interactions with patients. These skills can help you and your patients reach a more favourable outcome and still preserve the integrity of the important doctor-patient relationship.


Very constructive. Finally, a model of workplace behaviour that will help change my patient interactions in the future.
Workshop feedback

Book now

Overcoming challenging conversations

  • Gain a greater awareness of people’s personal attitudes
  • Understand the four factors that can make interactions difficult
  • Hone your ability to choose the right response
  • Master our five steps to improve difficult patient interactions with S.O.L.V.E

Suitable for:

Foundation doctors
Doctors in speciality or GP training
Non-consultant hospital doctors
Consultants
GPs

Format:

Three-hour workshop
Short lectures
Reflective exercise
Small group-facilitated discussions
Group activities
Rehearsal of skills

Cost:

Medical Protection members - Free
Non-members - £150 (incl VAT)

CPD:

Three hours

Contact:

Email: [email protected]
Call: +44 113 241 0696

Tags:
  • Risk Management
  • Patient Safety
  • MPS
  • Mastering workshops
  • Individual
  • Education
  • Communication Skills
Categories:
  • UK

Masterclasses

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2017 Mastering Workshops